Saturday 26 November 2016

Block 3

Block 2 was very practical and I got all absorbed in making an accessible learning resource. It was something that I used for work, so I couldn't share it online. Anyway, now TMA02 is all done and ready to submit this evening, I'm moving onto Block 3.

Topic 25 - Academic Perpectives


Read Chapter 4  of the set book (Seale, 2014). This chapter introduces the different stakeholders in accessibility and their roles and responsibilities. You will be asked to refer back to sections of this chapter in the next few topics.
In Chapter 4 Seale uses the terms ‘lecturers’, ‘faculty’ and ‘academics’: in other contexts this might include ‘teachers’, ‘instructors’ or anyone whose main role is teaching.
  • Accessibility is frequently framed as a technical issue rather than a pedagogical (learning and teaching) one.
    Can you think of any arguments, evidence or examples from what you have read, or from your experience, which could help lecturers or those with a similar teaching role to see accessibility as a pedagogical issue?
Notes or blog icon Make brief notes in response to this question. Your notes should reflect your own context. You can do this as bullet points or just a sentence or two about the question.

Before I got underway with the reading, it occurred to me that I had better be absolutely sure of what pedagogy actually means. I mean, it could be one of those words that I think I understand but have got a bit wrong. As it happens, I didn't.

Pedagogy: the method and practice of teaching

In my work context, I would have to disagree with Seale's evaluation that. "lecturers/faculty have negative attitudes towards and limited knowledge about disabled students." In discussions with my tutors, I have found attitudes to be overwhelmingly positive towards disabled learners. If anything, some could be accused of being over-protective of them. The only negative thing I could say about some tutors is that they lack awareness of the use of language, but that is more reflective of models of disability than their willingness to support learning. For example, I have heard the phrase, "people who have something wrong with them" used to describe disabled people on several occasions. I think this is a training issue.

Accessibility is a pedagogical issue because:

1. It is part of the general ownership of the teaching methods and content.
JISC TechDis ( 2006a ) and Mariger ( 2011 ) both note that there has been a tendency to rely on disability officers and support services to take the main responsibility for accessibility. JISC TechDis ( 2006a ,b) suggest that this is unhelpful because it fails to recognise the significant contribution that well-informed staff such as tutors, librarians and technicians can make. JISC TechDis ( 2006a TechDis, p. 2) therefore conclude that: ‘Accessibility needs to be owned by all staff as a part of the mainstream culture’. (Seale, 2014)

2. It is about HOW we teach. The choice of learning resources should be determined by:
"(a) its pedagogical value;
(b) its accessibility of design;
(c) its attractiveness and usability; and
(d) its basis in research." (Seale, 2014)

3. We have a responsibility to teach all learners ABOUT good accessibility practice. If they are making a presentation or some other document, we should be teaching them how to make it accessible. It all boils down to corporate responsibility. Thinking in terms of my context, it is another employability skill.

I think it is this last point that is most important in my context. Our mantra, whatever the course, is that we are preparing our learners to enter the workplace, progress within the workplace or to contribute to society. They may not currently have a disability but they are likely to encounter disabled people at some point, in some context, or they may become disabled later in life. It is our duty to prepare them for that eventuality.



Saturday 22 October 2016

Block 2

Since my last entry, we have all been working on the first Tutor Marked Assignment (TMA), which, for a few weeks, was all-consuming. Well, that was submitted last weekend and now we are well underway with Block 2.

Block 2 is about achieving accessibility. It less theoretical than Block 1 and is largely about assistive technologies, accessible formats and creating accessible resources. The next TMA is a longer one. We all have to create an accessible learning resource and then compare our own with that of another student. Before I get onto that task though, here are some thoughts about assistive technology.

Assistive Technology

These seem to fall into four categories:

  1. Inbuilt features in Windows/other operating system;
  2. Open source software;
  3. Proprietary software;
  4. Hardware and other physical items.
Let's pick one from each category to have a look at.

Windows

The picture is a screenshot of the Windows Ease of Access Centre, showing the Filter Keys options.

I have essential tremor. This makes handwriting very difficult for me. From childhood, I've always been slow at handwriting. In order to stop the shaking, I have to grip my pen tighter than normal, which gives me writer's cramp and it makes my writing slow. Having access to computers, smartphones, etc. makes my life much easier but typing can still have its problems. My ring and little fingers have the worst tremor and I often get multiple a, s, k, l, etc. Filter keys can help with this. It was better in Windows 7 but I'm beginning to get the hang of Windows 10. The screenshot above shows my personal settings. I have enabled repeat keys and set different time gaps for the first and subsequent repeated keystrokes. I find 0.3 seconds and 1 second work well for me.

Open Source Software

I tried Ss Overlay and have fallen in love with it. It is completely free and easy to install. You open the settings and choose the colour and transparency of the overlay and then the whole screen is coloured to these settings. I like teal colour as it reduces visual stress and seems to help me avoid getting migraines when I am on the computer for long periods of time.

Proprietary Software

When I started my studies with the Open University, I had an assessment of needs. This resulted in me being given Dragon software. Some people don't get on well with it but I find it really useful, especially when writing assignments. I have a headset and I just dictate everything I want to write. 

It takes some getting used to. You have to tell it what punctuation to use and formatting can be tricky at first but you can use it alongside a normal keyboard, so I think it gives me the best of both worlds. It certainly helps with my posture when doing any extended piece of writing, as I can sit up straight, rather then bending over the desk.

Other items

I'm not sure that I would call it technology in an IT sense, but I also have an ergonomic chair for studying. This was another result of my assessment. It is really comfortable and it has support in every conceivable place. It even has a pump up lumbar adjustment, which I love. I also have ergonomic chairs at work but these are not as good as my study chair.


Saturday 24 September 2016

Accessibility History

Last night and this morning, I have been looking at how accessibility and attitudes towards disability have changed over time, and particularly over the last 150 years. I found these photos/posters on the Disability Museum website.

Poster from 1910

Picture of a man with an injured spine, sitting on a makeshift cart. The slogan reads, "Being unable to walk due to an injured spine, the only income I have is what I receive from you, my dear friends. Your smallest contribution will be highly appreciated. Thank you. I trust you will not regret it."

I chose this picture because it shows how far we have come since 1910 in at least three ways.

  1. Wheelchair design - What even is that thing?!?! It's awful! Really awful! How can a man with a spinal injury be comfortable, sitting on it? Right now, I am more grateful than ever for my purpose-built, made to measure, comfy wheelchair.
  2. Equality in the workplace - Why is he unable to earn money? He says it's because he is unable to walk. So what?!! He is not unable to think. He is not unable to make decisions. I bet there are many things he could do. Again, gratitude just wells up when I see this. I love my job! I can't image not going to work each day.
  3. Social security - I hope it never comes to it but today, in this country, we have a system that provides for the sick, disabled people, anyone who can't work. I know our benefits system has been heavily criticised recently but at least we have one. This chap, in the picture, only had what was given to him through charity and our current debate is about people losing the right to a free brand-new car every three years.
From 1933


Picture of a young boy, maybe 10 to 12 years old, in a wheelchair. He's dressed all in grey. The caption reads, "But for the grace of God, there go I."

I would love to say that the attitude behind this picture has moved on now but in many ways, I think people still pity disabled people, especially those with visible disabilities. We don't tend to use this phrase anymore but I've heard other similar phrases:
  • It's such a shame she's in a wheelchair.
  • I can't believe what's happened to you. I'm so sorry.
  • I can't imagine how awful it must be...
I'm really not being brave. I'm not in denial about what has happened. Sure, I have occasional bad days, days when nothing is easy and I get frustrated... but so do non-disabled people. I'm actually very happy. Not being brave, happy. I'm genuinely happy.

From 1990

1990 is in my lifetime. It's not that long ago really. So I would expect this to be more like now.



Picture of a lady in a wheelchair at the bottom of a flight of stone steps, leading up to the front door of an apartment block. The caption reads, "Fro some people the search for an apartment is all uphill." Small text at the bottom highlights that many apartment buildings are still not accessible and it's time we made room for everybody.

I think that in general, accessibility has improved immensely but we still have a long way to go. Our history is steeped in architecture that was built when accessibility was not on the agenda. It's really difficult to adapt some buildings and it's costly. We're in the process of adapting our home and it's unbelievably expensive. That's why I try to remain patient with businesses. I do think that accessibility should be top consideration though, when any renovations take place.


Picture taken from above, looking down on the feet and lap of a man in a wheelchair. He has a briefcase on his lap. The caption reads, "Before July 26, 1990, this new employee couldn't even get a foot in the door."

Do we now have equality in the workplace for disabled people? Not 100%, no, but it's much better than it was. One day, I hope we will have a perfect society but for now, we are still in a process of change... change for the better... and change isn't instant. It's a process. It takes time.

Saturday 17 September 2016

Students' Strategies

I have spent a long time watching a series of videos (captioned/subtitled) of disabled students talking about their experiences of being a disabled student. I found these two the most interesting and engaging because the students gave a very honest and revealing insight into their most personal struggles and that helped me from a professional standpoint but also from a personal one.

BBC Ouch diaries

From Where I Sit

I've begun to engage with the learning points in our tutor group forum but here, I want to think about my own experiences of being a disabled student and compare them to what I've just been watching. The most obvious difference is that I am engaged in an online programme with no face-to-face activity at all, whereas these students are all at 'brick unis'.

Time Pressure

Almost all the students talked about time issues. For some, it was about concentration; for others, it was about getting all their resources in time. For me, it's different again. I know that because my disability fluctuates and pain levels can vary, it is likely that I will lose a week or two during any one module. I solve this by starting the module early and building in a two-week buffer. In both my previous modules, I have needed to use that buffer and by the end of the course, I've met deadlines but been quite tight on time.

I find it extremely stressful if I have to study whilst feeling ill or in pain. I lost a couple of days this week because of that, though it really affected work more than study because I do most of my studying at the weekend. I know I can ask for extensions on assignments but I don't want to and Yvette (in one of the videos) summed up why. I want to be held to the same high academic standards as everyone else. I have very high standards for myself, both at work and in study. I would expect to be marked down on a late assignment, whether that would actually be the case or not. I feel like it is my responsibility to manage my disability so that it doesn't negatively impact on others or on my studies.

Yesterday, I ended up having a chat with my line manager at work, at the end of a very busy and chaotic fortnight. She encouraged me immensely by acknowledging how hard I work and that I am 'highly effective' at my job. What made this even more significant to me though, was that she holds me to the same high standards as everyone else in the organisation. She never expects less of me because of my disability and certainly doesn't make allowances when evaluating my work. That said, she is usually the first to support me in any requests for 'reasonable adjustments'.

I guess that what I hope for, is that our whole organisation treats all our learners in the same way that my boss treats me. I hope we have high expectations of what they can achieve, make judgements without lowering our academic standards but that we make sufficient adjustments to allow all our learners to achieve their full potential.

The Physical Environment

I'm not sure how well I'd cope at a brick uni. All the things Yvette was talking about rang true for me. Even at work, tutors often rearrange seating or tables and then I struggle to get around the room. Every day, something or other will remind me that I need more space or better access to participate fully. Sometimes that is quite minor and just a case of asking someone to move. Other times, it's like engaging in some kind of extreme sport to get past all the obstacles. I accept it. It's just life. People don't mean to cause difficulties but they don't always think about the needs of others.

This is why I love studying with the OU. I look forward to it. I get up on a Saturday morning and engage with all the learning materials before I even get dressed. I can do it all at my own pace. I can take breaks. I'm in control of my time and it feels like a perfect solution. I sometimes wonder why anyone would ever want to 'go' to brick uni.


Saturday 10 September 2016

Challenges for students with learning disabilities

This is my final post on challenges. I've left learning disabilities until last, partly because it is such a vast arena and it seems impossible to summarise challenges in this category. I started trying to list the challenges that people with learning disabilities might face but I stopped partway through the task because it was just too big! If somebody from a university was considering this category, I think it would be easier because certain types of learning disability would probably be automatically exempted because university demands a certain level of ability.

In further education/adult education, we start at the lowest levels of ability. We have learners who are studying maths and English at entry level 1. That means they are learning to count and calculate with numbers up to 10. I started thinking about the challenges that these lower level learners face, when studying with us and I actually ended up wondering how on earth they survive the process. Everything in life, including further education, demands a certain level of literacy and numeracy. Of course, we give our learners one-to-one attention, sit with them and complete all the forms for enrolment and try to explain in simple terms, what they are signing up for... but I know we have people signing learner agreements that they don't understand. And that's just one aspect.

I actually have a serious soft spot for what we call our LD learners. I make opportunities to go into their learning environments and meet them and chat with them and just see how they're doing. I love their honesty and the way they give frank and often blunt feedback, with no expectation of action or change, other than that I listen to them and acknowledge their communication. I love to see their progress, often not in academic terms but in the soft skills that could go unnoticed. I love to see their unbridled joy when I point out their successes and praise them. Embarrassment and modesty have no place in these moments. In this arena, pride is encouraged.

So yes, I fully acknowledge that there are too many challenges to list for our learners with learning disabilities, but I find it difficult to focus on their challenges and much easier to celebrate their successes. In the same way, they acknowledge that I am the manager... the boss... but when we sit down and chat it's easier for me to be just Nicki.

Of course, we also have higher ability learners with a range of learning disabilities and their challenges are different. I honestly don't think we do a good enough job at meeting their study needs. But it's a discussion I'm determined to open up and I hope, an area where we can make some progress.

Hearing challenges

So I've thought about the challenges that mobility and visual impairments bring to the world of post-16 education. Today, I'm thinking about people with a hearing impairment.

Common to all post-compulsory education
  • Viewing videos or listening to radio
  • Written exams
  • Telephone calls
  • Communicating with tutor or other staff

Specific to campus-based modules

  • Finding sign language interpreters
  • Not being able to hear alarms/bells
  • Acceptance of hearing dogs
  • Lip-reading and taking notes at the same time
  • Background noise makes hearing lectures difficult

Specific to online learning

  • Accessing audio content
  • Incorrect subtitling

Last year, one of the tutors I line managed was a deaf man. He'd been deaf from birth. In order to communicate more effectively with him, I attended his BSL course. I had done some Makaton many years ago, when my youngest son was born deaf (though he can hear now) so I remembered some of that.

What I enjoyed most about the course was learning about deaf culture, something he was very proud of and loved telling us about. He was also a fantastic story-teller and had a wicked sense of humour. You could never tell, at the beginning of his stories, whether it would be a true story or a joke.

The most difficult thing I found, when working with him, was that he missed out on a lot of things that were 'said in passing'. This must have been so frustrating for him. Much as I always tried to ensure he had full access to whatever was going on, it was really difficult. I'd never thought about how much information we pick up by overhearing other people's conversations. This must also be difficult for disabled students who have a hearing impairment.

Another thing that was difficult was that everybody assumed that BSL is basically speaking English with your hands. My tutor explained, more than once, that BSL is his mother tongue and English is his second language. Of course there is a lot of common ground but he found written English, particularly formal English very difficult. He sometimes didn't understand emails and other written communication. For a deaf student, with exams and assignments, I imagine some support might be needed.

Friday 9 September 2016

Challenges continued

Today, I'm continuing the challenges for disabled students but I'm thinking about people with a visual impairment.

Common to all post-compulsory education 
  • Not being able to see learning materials
  • Getting to the campus
  • Getting around the campus
  • Acceptance of guide dogs
Specific to campus-based modules
  • Getting to the campus
  • Getting around the campus
  • Acceptance of guide dogs
Specific to online learning
  • Reading from computers or screens
  • Viewing images or figures using a screen reader
  • Font style and size
  • Colour contrasts
In spite of having had a visual impairment for a while, back in 2003 - 2004, I don't feel like I know as much about this one. When I had limited sight, I was working but not studying. My main challenges were things like physical obstacles (which I would include under 'getting around the campus') but I also struggled with things like writing and teaching Y3 kids things like measuring and using a protractor. I bought special equipment though which made these things easier for me.

For visual impairments, I think it's harder to give a list of specifics because there would be too many to list but the general list looks too small. Many of the challenges are not study-specific but about general life stuff.

Also, when I was visually impaired, my computer was my absolute best friend. It allowed me to do so many things that I couldn't have done before. Now though, over a decade later, the expectation has increased.

Wednesday 7 September 2016

Challenges for disabled students - Topic 4

Following my last post, which I shared in the OU disabled students Facebook group, I discovered that tables on webpages are not read so easily by screen readers. One visually impaired lady entered into quite a detailed and helpful discussion, which gave me better insight as to what blind web users experience. I have to confess, it left me a little frustrated because I looked into how I could make tables more accessible and the issue seems to be with using tables to present information, rather than data. This post would have also been easier to present in a table but I don't want to exclude anyone, so for now, I will avoid tables, though I'm sure eventually I will find a solution using divs or something.

Activity 4.1 asks us to list some of the challenges faced by disabled students in:

  • all post-compulsory education
  • campus based modules
  • online learning
  • particular subjects/contexts (not dealt with in my blog)
I split it into different categories of disability:
  • mobility impairments
  • visual impairments
  • hearing impairments
  • learning disabilities
I'll edit this over several sessions before sharing on social media but here's today's sections, which are about mobility challenges.

common to all post-compulsory education
  • sitting comfortably for long periods of time
specific to campus-based modules
  • Parking
  • Getting to the campus
  • Getting around the campus
  • Toilets
  • Regular attendance
  • Fire drills
  • Unexpected fire alarms – not being able to use lifts and lack of trained staff for evacuchairs
  • Temperature control
  • Manipulation of physical resources
  • Acceptance of assistance dogs
  • Large heavy doors
specific to online learning
  • using a mouse or keyboard
I think campus-based learning is much harder in terms of challenges for students with a mobility impairment. That's one of the reasons, I've opted for OU study.

Tuesday 30 August 2016

Models of disability - Topic 3

A photo of my whiteboard with notes about models of disability. I've reproduced these in the table below.This entry isn't in answer to a specific activity (yet) but I've been reading about different models of disability and I guess I just want to process some of this information from a personal point of view before applying it to the course and my work.

I hadn't heard of the concept of  'models of disability' before. This is new to me but I've been thinking about it for a week or two. I even made some notes on my trusty whiteboard about it. Then I took a photo of it. Then I realised that anyone with a screen reader can't access the information that way. So here is the information in a format that a screen reader can process (I hope).




Medical Model
  • disabled people are the problem
  • they must change/adapt
  • society doesn't need to change
Rehabilitation Model
  • disability is a deficiency which must be fixed
  • rehabilitation needs the intervention of professionals
Functional Model
  • aims to adapt functionality for the needs of all
  • gathers information and develops accordingly
  • tends to relate to online environments only
Social Model
  • disability is caused by barriers in society
  • society must change/adapt
Post-social Model
  • everybody has imperfections/impairments
  • normal is a myth
Charity Model
  • disabled people are tragic, weak and helpless
  • disabled people need others to do things for them



My thoughts on these models

I think there's an element of truth in most of these models, at least for some disabled people. On the surface, I like the social and post-social models because they seem to empower disabled people and they recognise the fact that many of the things we struggle with are not just because of our impairment but because of something in the environment.

The model I least identify with is the charity model. I am not tragic, weak or helpless and I can do most things for myself, with varying degrees of effort. I'm also not keen on the rehabilitation model because I frequently come face-to-face with the attitude that I'm broken and need fixing and in my opinion, nothing could be further from the truth.

The model that has disturbed my thinking the most is the medical model. Referring to me as problem is pretty offensive and I think that society still needs to change quite a lot, however I gain a lot of self-esteem from my own ability to adapt and change. It's like problem solving.  Here's a couple of examples...

When I first started using a wheelchair, I couldn't open doors and get myself through. I'm quite a big lady and my chair is on the wide side, so if somebody holds a door open, I often still can't get through, not without running them over. I experimented with different ways of doing doors, until I worked out a way that works for me. As I open the door I use the momentum of the door and the opposite frame to pull myself through. That way, I also don't trap my hands between my wheels and the frame. Nobody had to change the doors or how doors work. The problem was not with society and its design of doors. The problem was that I hadn't yet learned how to adapt an activity that I had been competent at from toddlerhood. I adapted and changed and the problem went away.

Before my injury, I was a teacher. Teachers work way harder than most people realise, often putting in between 50 and 70 hours a week. Let's stop there - society needs to change! But society needs to change and recognise teachers for the hard work they do and to stop expecting the impossible from them. Not disability-related! I found that post-injury, with all my physio and extra physical needs, teaching became impossible. I could have stopped giving it 100% and just done less but I would have become a failing teacher. So I changed and adapted. I could have gone to the other extreme, given up work and entered the charity model, but I'm still more than capable of working - just in the right job.

In both of these situations, I would say that my disability was the problem. That's not quite the same as saying that I was the problem. I have become quite a confident disabled person though because of my capacity to adapt and change. If that was taken away from me, I would maybe have an easier ride but I would become less. It would make me feel like a victim and would disempower me. So whilst I feel that I should really object to the medical model, actually I don't. I can see why others would disagree though.

Sunday 28 August 2016

What is accessibility? - Activity 2.2


What does accessibility mean to me?

Accessibility is more than merely accommodating and adapting to the needs of disabled people. It is about ensuring that all reasonable attempts are made to make learning equally available to all. Although accessibility is often considered in relation to disabled people, within my professional context, there is an equal need to consider language, culture and socio-economic factors.

Why are people working to improve access to online learning for disabled students?

Why wouldn’t they? In the crudest terms, learning is a business. If we alienate any group of people, we limit our ability to earn money. Hopefully, there is also a moral and ethical sense of duty to ensure equality of access for all. Even if that moral and ethical duty is absent, the law says that institutions should do this.

Main issues arising from Seale Chapter 1

·         Definitions  - as with most academic works, key terms are defined for the purposes of this paper.
·         Reflection - the author reflects on how her views have changed since the first edition of the book, being honest and critical of her previous work and seeking to improve it.
·         Silence - as well as writing about what has been said and researched, Seale talks about the need to consider what isn’t said and what isn’t researched.

1.    According to Seale, all the players in accessible online learning have their own perspectives and their own stories to tell.
o    What is your perspective?
I have a dual perspective. From a personal perspective, as a disabled student, I expect institutions of higher education to make every effort to ensure that online learning materials are fully accessible. From a professional perspective, faced with an overwhelming range of disabilities, each of which expects me to make every effort to ensure that our online learning materials are fully accessible, the task seems impossible.

My observations of attempts to ensure that various aspects of everyday life are accessible to all, would suggest that there is often conflict between the accessibility needs of people with different disabilities. For example, whilst textured paving is essential to blind people, giving them information about hazards, the same textured paving can create a barrier for people with some mobility disabilities, causing a trip hazard or vibrations through a wheelchair. In the same way, it is likely that attempts to make online learning accessible to all, could result in opposing needs creating conflict.

o    What events, people or objects have influenced your current perspective regarding accessibility?
Personal experience, the experience of family and friends, and twenty-three years working in education have influenced my current perspective regarding accessibility. Human beings have a tendency to be somewhat self-centered. It is easy to assume that our personal needs have greater importance than the needs of others. This can also be seen in the expectations of disabled people and their expectations in terms of accessibility.

Perhaps more understandably, it is also assumed that those with more common disabilities should take priority when considering accessibility requirements. For example, dyslexia is relatively common and is probably near the top of the list of learning disabilities that teachers aim to accommodate in their teaching. It is widely accepted that a dyslexia-friendly classroom is good for all learners, with bright colourful visual displays and a rich multisensory learning environment. This kind of environment could, however, be overwhelming to a learner with sensory overload, causing them to shut down and block out all the excess noise.

My current perspective is that rather than using accessibility guidelines as lists of definitive rules, we should aim for open dialogue with learners (disabled and non-disabled) so that accessibility needs can be discussed and a ‘best fit’ found for each group of learners.

o    How conscious are you of these factors when you are reading and thinking about accessibility issues?
At this stage, I am a little sceptical when reading and thinking about accessibility issues. I hope to be convinced that academics in this field genuinely have the best interests of learners at heart.

2.    If you were to conduct an analysis at this point in time, of the costs and benefits for you personally as a learner in studying this module online, what would the analysis look like?
o    Would there be more costs than benefits?
Up until now, I haven’t given much thought to the costs and benefits of me studying for this module. I suppose, in terms of the whole qualification, I weighed up the pros and cons before committing to an expensive course of study, but I didn’t focus on the benefits or costs of studying online as opposed to face-to-face. At the time, it just seemed the most obvious way of combining part-time study with full-time work.

Costs:
  •  financial
  • time
  • energy


Benefits:
  • convenience
  • study from home
  •  flexible
  • enjoyable
  • practical

o    Are they evenly matched?
Overall, I would say that there are more benefits than costs for me studying this module online. Perhaps the benefits were so obvious and so obviously outweighed the costs, that I did not see the need to consciously think about this.
o    What factors helped you to decide you could cope with studying this module online?
For me, there was less consideration about my ability to cope with studying this module online than there would have been if it had been face-to-face. Because my disability is physical and affects mobility, studying in a brick uni would have posed a greater concern. Would I be able to park near to the building? Would I be able to access the building? Would the layout of furniture make me feel inconvenient? Would I fit in with my peers? How much stuff would I have to carry? Would I be able to access the library? Would there be accessible toilets? Would frequent toilet visits become embarrassing? The list is endless.

Studying online, however, triggered none of these kinds of questions. The idea of studying in my own home, at a time which is convenient to me, with easy access to a toilet and refreshments, able to take breaks at my leisure, and not have to actually go anywhere, seems to me the perfect arrangement.

3.    If you attended a conference where the main theme was making online learning accessible, what kind of information or evidence would you wish to hear from the presenters that would help to inform or change your practice?
If I was attending a conference, I would not want to hear what I already know about. I would be looking to learn something completely new. As such, I would hope to be presented with challenges to my thinking, regarding disabilities that I may not have considered before, presented by people with those disabilities, giving practical advice about how I, as a manager, can make online learning more accessible.

4.    Thinking about accessibility:
o    Why do you think some students do not declare their disability to the institutions in which they are studying?
In my work context, this is a very common problem. There are a number of reasons that I am aware of, why some students do not declare their disability. These include:
·         fear of discrimination
·         differences in culture (especially ESOL learners)
·         previous negative experiences
·         no diagnosis/learner unaware of disability.
There are also probably other reasons for not disclosing a disability, which I am completely unaware of.
o    Does it matter if an institution does not know the exact numbers of disabled students registered on its modules and the exact nature of their learning needs?
I do not think it is necessary for an institution to know the exact numbers of disabled students registered on its modules. It is more important for every tutor to get to know that their students as individuals, identify any barriers to learning and nowhere to access a range of tools to overcome barriers to learning. It is, however, useful to know numbers for monitoring purposes and for targeted evaluations.

Change of thinking following discussion in OUSA Disabled Students group: If an institution doesn't have accurate data about numbers of disabled students, there is the possibility that a 'no news is good news' culture may develop, where there is an assumption that we don't have many disabled students and therefore do not need to consider adaptations.
o    How necessary do you think this information is, in helping institutions develop accessible learning?
Again, I do not think it is essential to have specific, exact information in order to develop accessible learning. It is useful in terms of monitoring and evaluating accessible learning but I think attitudes, at all levels of the institution, play a greater part in the success or failure of developing accessible learning.
o    In what way might such information help an institution improve the accessibility of its online learning material?
Statistics about particular disabilities and numbers of students with disabilities can help with the development of accessible online learning materials, ensuring that the most common disabilities are given priority. The downside of this, is that less common disabilities may not be given the attention that they need.

5.    In our working lives we are all constantly managing our identities – both public and private.
o    What aspects of your identity do you openly reveal to your work colleagues or students?
I am happy to openly discuss my visible disability with work colleagues and students. I do not find it offensive if people ask questions about my disability or the way my disability affects me. I actively seek situations where I can challenge people with disabilities to achieve to their full potential, using my own experiences to inspire others.
o    What aspects do you reveal in a more selective manner (if at all)?
I am more selective about revealing some of the invisible disabilities I have, particularly those of a sensitive nature. Whether or not I will openly discuss these, depends on how well I know the person, my expectations of their response, and how much I think they would benefit from knowing.
o    Are there any aspects of your identity or information about yourself that you would feel uncomfortable revealing to work colleagues or students?
The only aspects of my identity which I would feel uncomfortable revealing to work colleagues or students, are those which might compromise my professionality. There have been occasions where I have not revealed something which might have been helpful to the person, because of the risk of it negatively impacting on my reputation.


Saturday 27 August 2016

Talking about disability - Activity 2.1

I've started working through some of the module materials for the first two weeks. When I study, I like to work through a section once, then go away and mull it over and then come back and do it again. Even weeks after a section has finished, I sometimes go back and have another look because my thoughts and opinions change with new learning over time.

Screenshot of the title from the OU module page



This activity focuses on the language we use to talk about and explain disabilities and accessibility. As part of the activity, I encountered the usual lists of what you should say vs what you shouldn't say. I mostly agree with these, though they change over time and of course, individuals have their own preferences. I generally try to say the right thing and not to use offensive language but I think it's important to get to know people as individuals and listen to how they talk about their disability.

Earlier this week, I was interviewing some people and one of the questions was about equality and diversity. Now bear in mind, I was sitting right opposite each candidate, in my wheelchair. There was an obvious reason for being careful with choice of words. Two people used the phrase, "people who have something wrong with them," when referring to disabled people. I actually found this phrase more offensive than any of the outdated terms that everyone knows not to use.

I don't know what bothered me more, the fact that they immediately focused on disability in regard to equality and diversity, or the inbuilt belief that a disabled person has something wrong with them. And it must be an inbuilt belief, to have used that phrase when talking to a wheelchair user.

The front cover of the book, showing a picture of a young boy holding a ball.

I've got a book called "What's Wrong With Timmy?" I love the book. It's about a child who meets a disabled boy called Timmy and at first, is reluctant to make friends because she doesn't understand and she has all kinds of fears about him. Her mum talks to her about Timmy and gradually the two become best friends. What I like about the story, is that fears of the unknown are natural and normal but getting to know a person is key to understanding them. At the end of the story, the child is asked by another friend, "What's wrong with Timmy?" and she confidently declares that there is nothing wrong with Timmy, nothing at all!

Not just language

Of course, we should choose our language carefully but there are other ways that we need to be careful about how we interact with disabled people, as well. On my other blog, I have a 'wheelchair etiquette' page. Some of these 'hints' are general good practice and some are just my personal preference. Feel free to have a look and ask any questions.

Saturday 20 August 2016

Set Book

This module is the first one I have studied, where it isn't possible to get started a couple of weeks ahead. For me, this has been an important factor in succeeding at my studies. I know that at least once during each module, my body will throw something at me that will mean I can't study for a week or two. If I can get ahead at the beginning, that buys me a buffer that stops me getting behind. This module, everything apart from the study materials is locked until the course start date and almost every activity depends on tutor group interactions. I am already concerned that I will struggle to keep up with this module, which is ironic when the whole point of it, is accessibility.

Well, the one thing I can do, is start reading the set book and make some notes as I go. Hopefully, that means I won't have to spend as long reading later on. So let's start with a quick overview of the set book.

E-learning and Disability in Higher Education by Jane K. Seale

You'll notice that this is a custom edition. It's a combination of the second edition, with three chapters from the first edition. Looking ahead, I think the End of Module Assignment (EMA) is based on those three chapters.

The book is in four parts:

  1. Contextualising the scene
  2. Surveying the scene
  3. Critiquing the scene
  4. Re-imagining the scene
I'm assuming 'the scene' is the world of e-learning, as it relates to disabled students. 

As I suspect this book will be often quoted in assignments, it would be sensible to know how to reference it using Harvard referencing, OU-style.


In-text citationFull reference
(Seale, 2014)    Seale, J. K. (2014) E-learning and Disability in Higher Education: Accessibility Research and Practice (2nd edn), [ebook reader], Abingdon, Routledge.

In the preface, we find that the first edition was written seven years before the second edition. The purpose of the second edition is to "critically examine whether or not accessibility research and practice has significantly advanced" (Seale, 2014) in that time. Honestly, you'd like to hope so but I suspect it hasn't advanced as significantly as it should have done.

Tuesday 9 August 2016

Role and context - Activity 1.3

Where I work

I am an area manager for the local council's Employment, Education and Skills team. I am responsible for two adult learning centres, the courses that run from these and the tutors who teach for us. We are a provider of further education offering a range of services, of which 19+ adult education is the biggest.

When learners register with us, we ask them whether they have a disability and if so, what kind of disability they have. We know that we have some learners who either don't disclose their disability or have an undiagnosed disability and we try to work on the basis of getting to know each learner as an individual and providing them with the support they need to enable them to learn effectively. Whether or not they disclose a disability is largely irrelevant, though it is helpful to begin with all the information.

The majority of our learning takes place face-to-face, in the classroom, however we have a virtual learning environment (VLE) and we encourage learners to use this to extend their learning outside of the classroom. The success of this varies across the different subjects and tutors. As far as I know, we have never specifically looked at the accessibility of our VLE, though we have consciously improved the physical environment to improve the accessibility of our centres.

What I hope to learn

As a physically disabled person, I consider myself to know a fair bit about mobility issues and accessibility. I am less confident with supporting people with a whole range of learning disabilities to access further education. Having said that, I have some personal and previous work experience with autistic spectrum conditions, such as Asperger Syndrome.

What I have noticed in both physical and online environments, is that there can be conflict between the different needs of people with different disabilities. The main thing I want to learn, is how I can effectively balance these varying needs, so that all learners get a good learning experience.

Monday 1 August 2016

My experiences of learning online with disabilities

The first part of the module is concerned with the learning experiences of students with disabilities. It looks at the technology that students use to adapt computers to suit their needs. It introduces the responsibilities of institutions for the provision of an accessible curriculum and appropriate support systems. (from the OU module details page)

When I signed up for this module, I didn't really think about the fact that it is highly relevant to my own situation. It was just another module that I quite liked the sound of and would get me 30 credits closer to my Masters.

For the most part, I think of myself as having a disability. Singular. Really though I have two or three. It's just that they are less noticeable.

CES

The disability I consciously think about, began in 2012 with a rare spinal cord injury, cauda equina syndrome (CES). That left the nerves down the side of my left leg and foot damaged and consequently, I have mobility difficulties. I choose to use a wheelchair to enable me to function normally in life and that gives rise to a visible disability.

The presence of a visible disability means that the less visible stuff sometimes goes right under the radar. The less visible but far more disabling side of CES is the effect on the bladder. I'm just relieved that I have no exams to survive for this qualification!

ET

Then there's the condition I have had since childhood, that I barely think of as a disability. I was diagnosed with essential tremor (ET) in 2012 but have had it for as long as I can remember. As a child, it was assumed that I was just a bag of nerves. I saw psychologists and various other specialists, who all failed in curing my nervous disposition. Having said that, I shouldn't be too harsh about them. I was a bit of an odd child. I'll come back to that later.

So ET makes my hands shake (a bit like mild Parkinsons) and for a while, I thought that was all. The wonderful thing about social media though, is that you can now be in touch with others with the same condition and discuss what's 'normal' within that community. There are several related symptoms, that many ET sufferers experience:

  • migraines
  • severe writer's cramp/slow writing
  • difficulty typing (lots of double letters)
  • poor balance
  • muscle weakness
From a study point of view, these are much more disabling than my mobility issues. But there's one thing which has an even greater effect on my studies.

AS

I've never been assessed or diagnosed but family history on my father's side and the diagnosis of one of my children, leads me to the conclusion that I share some Aspie traits. Asperger Syndrome (AS) is an autistic spectrum disorder. It centres around a triad of impairments:
  • communication
  • interaction
  • imagination
I don't have extreme difficulties with these now, though I did as a child. Now, one of the things that I find most difficult is reading past mistakes. Whereas the human brain is apparently wired to make sense of text, so that we can not notice spelling mistakes (provided the first and last letter is correct) and punctuation, etc. my brain seems wired so that mistakes just confuse and confound me. This is a real pain when reading forum entries on module websites. I'm expected to show consideration to students with disabilities such as dyslexia (and as much as possible, I do) but I can't really say that their disability is showing much consideration for mine. Lack of engagement in an online discussion is usually an indication that I don't understand something because of typos. 

Disabled student support

When I started my studies with the OU, I applied for DSA (disabled students allowance). That provided me with a chair. I love my chair! After my wheelchair, it is the comfiest chair I have. It supports all the right bits of me and means I can sit for extended periods of time to study. 

I also have a headset and Dragon software. I don't use that all the time but it really helps when writing assignments. I talk into the microphone and Dragon types it all up in Word. This means I can sit in a good position for my back and I don't get pain in my arms from too much typing.

In my first module, we had books. Real books. Made of paper. I was also sent electronic versions of them, so I could put them on my Kindle and read without the weight of them causing back pain. In reality though, I still used the paper copies because I like to highlight relevant sections. It was partially helpful though.

Summary of my thoughts

  1. Disabilities can be visible and invisible. People assume that what is visible is worse than what is invisible but really it's often the other way round.
  2. The different needs of people's different disabilities often clash with each other, both visible and invisible. Everybody thinks their disability is the worst and therefore should be granted most allowances. I think we should all try to make allowances for each other.
  3. We are more aware of disabilities now, than at any other time in history. There is more support available now than ever before. We've still got a way to go but we shouldn't forget how lucky we are to be living in the 21st century.

Saturday 30 July 2016

The story so far

I'm exactly half way through. In October 2014, I started studying for my MA in Online and Distance Education through the Open University. When I started out, I had a vague idea of which modules I might study but now, that's all much clearer.

Dates Code Module title Credits
Oct 2014 - Oct 2015 E854 Investigating language in action 60
Oct 2015 - Mar 2016 H818 The networked practitioner 30
Sept 2016 - Jan 2017 H810 Accessible online learning: supporting disabled students 30
Feb 2017 - Oct 2017 H800 Technology-enhanced learning: practices and debates 60
I found E854 really difficult. It was the first time I had studied research models and although I found it highly stimulating, it was also frustrating as I couldn't achieve the high standards that I had set for myself.

By contrast I thoroughly enjoyed H818 in every respect. I felt that I had plenty of prior knowledge to bring to the course and because of that, I also learned so much, particularly about online networking. I actually enjoyed doing the TMAs and the EMA because the project was based on real work that I was doing in my day job. 

Because of the timings of courses, I've now had a 6 month break from study. That's probably no bad thing to have right in the middle of the whole picture but now, I'm eager to start studying again. That's why I thought I'd get my new blog set up today. Saturday is my study day so until the module website opens on 9th August and the course starts on 3rd September, I'll use this blog to prepare my thoughts.